About & Support

Theme information and support resources for HiAnime

Updated February 22, 2026
OtakuThemes Team

About & Support Tab

The About & Support tab provides information about the HiAnime theme and OtakuThemes, along with quick links to support and documentation resources — all directly inside your WordPress admin.

Go to OtakuThemes > About & Support to access this tab.


Page 1 — Why OtakuThemes

An overview of OtakuThemes as a company and the benefits of HiAnime as a premium theme product.

About & Support — Page 1About & Support — Page 1


View your installed theme version, purchase details, and direct links to:

About & Support — Page 2About & Support — Page 2

  • Documentation — Direct link to this documentation site
  • Support Ticket — Submit a support request through the member area
  • Changelog — View what's new in each theme version
  • Community — Links to community resources

Getting Support

If you need help with HiAnime:

  1. Check the documentation first — Most common questions are answered in this docs site
  2. Submit a support ticket — Log in to the OtakuThemes member area and submit a ticket with:
    • A clear description of the issue
    • Your WordPress version and PHP version
    • Any error messages you see
    • Steps to reproduce the problem
  3. Include your domain — Support staff will need your site URL to investigate
Support Eligibility

Support is available to customers with an active license. If your license has expired, renew it in the member area to regain access to support.